How to cancel China Mobile’s card
With the rapid development of communication technology, many users may need to cancel China Mobile's mobile phone cards due to changing operators, going abroad or other reasons. This article will introduce in detail the cancellation process, precautions and FAQs of China Mobile cards to help you successfully complete the cancellation operation.
1. Common reasons for cancellation of China Mobile cards

There are various reasons for users to cancel China Mobile cards. The following are some common situations:
| Reason | Proportion |
|---|---|
| Change carrier | 35% |
| Going abroad or being absent from the country for a long time | 25% |
| Number no longer in use | 20% |
| Not satisfied with the package | 15% |
| other reasons | 5% |
2. China Mobile card cancellation process
Cancellation of a China Mobile card can be completed online or offline. The following are the specific steps:
1. Cancellation of offline business hall
| steps | Operating Instructions |
|---|---|
| 1 | Bring your original ID card and mobile phone card to the China Mobile business hall. |
| 2 | Explain the cancellation requirements to the staff and fill in the relevant application form. |
| 3 | Settle all outstanding fees, if any. |
| 4 | After confirming the cancellation, the staff will handle the cancellation procedures for you. |
2. Online logout (supported in some regions)
| steps | Operating Instructions |
|---|---|
| 1 | Log in to China Mobile's official website or APP and enter the "Service Hall". |
| 2 | Select the "Number Cancellation" or "Account Cancellation" function. |
| 3 | Follow the prompts to upload your ID photo and fill in the relevant information. |
| 4 | After confirming the logout, the system will review and complete the logout. |
3. Things to note before canceling
Before canceling a China Mobile card, please note the following:
| matters | Description |
|---|---|
| closing costs | Make sure there is no outstanding balance on the mobile phone card, otherwise the cancellation will not be possible. |
| Unbundling services | Unbind bank cards, Alipay, WeChat and other third parties. |
| Back up data | Save important contacts, text messages and other information. |
| Contract period limit | Cancellation may not be possible during the contract period and must be terminated in advance. |
4. Frequently Asked Questions
The following are the problems that users often encounter when canceling China Mobile cards:
| question | Answer |
|---|---|
| Can the number be restored after deregistration? | After cancellation, the number will enter the "freezing period" and will usually be put back on the market after 90 days, and cannot be restored directly. |
| Can I cancel my registration in another place? | Some business offices support off-site cancellation, so it is recommended to consult local mobile customer service in advance. |
| How long does it take to log out? | Offline cancellation usually takes effect immediately, while online cancellation takes 1-3 working days for review. |
| How to cancel a delinquent card? | The arrears must be settled first, otherwise the cancellation cannot be processed. |
5. Summary
Canceling a China Mobile card is a relatively simple process, but preparations need to be made in advance, such as settling fees, unbundling services, etc. Whether you choose to log out offline or online, you should ensure that the operation is compliant to avoid subsequent problems. If you still have questions, it is recommended to call China Mobile customer service hotline 10086 for consultation.
I hope this article can help you successfully complete the cancellation operation of China Mobile card!
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